Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing
When planning a move or a collection, the calendar deserves as much attention as the vehicle. Write down the date you want the van, then work backwards and consider how many days you need to pack beforehand, especially if belongings are spread across several rooms, a loft or a garage. Note whether the hire could extend if packing runs behind, and whether a weekend or weekday suits better. It is also worth recording the times when people are available at each end, including any agreed slot at a storage facility or a seller's address for a furniture collection. If access involves a shared drive, a height barrier or limited parking, add that to your notes. When you ask for a quote, you can raise these timings and ask what happens if the schedule slips.
Recording Your Boxed Belongings
For a move built around boxes, a clear written list keeps the process organised. Count how many boxes you expect, group them by room or by fragility, and note roughly how full each type will be, since a stack of half-filled boxes takes up more room than the same number packed tight. Record any oversized pieces that will not fit in boxes, such as mirrors, lamps or shelving, along with approximate dimensions. If some items are going to different destinations, perhaps a storage unit and a new address, note which boxes belong where and who will receive them, including a contact number for each. When you contact the team, you can share this list, ask which details they want confirmed, and check how a change in the box count would be handled.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.