Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have bought something second-hand, a little preparation with the seller can shape the whole hire. Ask them for the item's measurements, whether it comes apart, and the address details for whoever will hand it over. Confirm the collection window in writing and note whether the item sits in a ground-floor room, upstairs or in a garage, since that information is worth passing on when you request a quote. Record the seller's phone number in case the timing shifts on the day. If the piece is part of a multi-stop trip, list every address and contact in order, and mention any stairs, gates or parking limits the seller describes so the team can discuss which van options might suit.
Organising a Household Move
Should a full house move be on the horizon, an inventory written room by room gives you something concrete to work from. Count the boxes, list the furniture with approximate dimensions, and flag anything awkward such as a wardrobe that will not come apart or a mattress that needs a long load space. Decide which items travel with you personally and which go in the van, then estimate how many trips you are prepared to make between the two addresses. Note the dates you want the van, the key collection arrangements at both ends, and whether any helpers will meet you there. Sharing this outline with the team when you enquire makes it easier to talk through Luton, dropside or crew van choices.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.