Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Write down every item before anything else happens. A load inventory is simply a list with three columns: the item, its approximate dimensions and any notes about fragility or awkward shape. Include boxes, furniture, tools, appliances and the loose items that usually get forgotten, such as lampshades or kettle cables. Count the boxes and record the total, since that figure is useful when discussing van options. Note the access arrangements at both ends, including anything the destination contact tells you about parking or entry. With the inventory complete, you can share the details with the team, ask what is available across the small van, Transit, Luton, dropside and crew van range, and raise any questions about hire dates at the same time.
Moving Boxed Belongings by Van
How many boxes are you actually dealing with? Answer that question with a count per room, and the rest of the planning follows from it. Note where each box is destined, whether that is a new address, a storage unit or a workshop, and write down a contact name and number for each location. If some boxes contain items needed immediately, mark them so they can be kept separate in your notes. Record the hire dates you have in mind and any flexibility around them. Then share the count and destination details with the team when you enquire, and ask what van options they can offer for those dates. Keeping the count and the destination details together means you can brief the team fully in one conversation rather than piecing it together afterwards.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.