Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items and entrances
How do you know whether your load will work on paper? Begin by measuring each large item, noting its height, width and depth, and record whether it separates into parts, such as a table with removable legs. Then measure the entrances involved: the doorways, corridors and lift openings at both the pickup and delivery addresses, writing each figure down. If an item only just clears a doorway, flag it on your list as a tight fit worth discussing. Note any narrow lanes, low barriers or restricted parking mentioned by the property contacts, and record their names and numbers. These measurements and notes give the team a clear picture when you request a quote, and any figures still missing can be gathered before the hire date so nothing is left to guesswork.
Listing boxed belongings
If most of your load consists of boxes, an inventory drawn up in advance keeps the job clear. Number each box and jot a brief contents note beside it, such as kitchen or books, which helps if anything needs finding later. Record each box's approximate dimensions and group them by destination, whether that is a storage unit, a new address or a friend's garage. Add the recipient's contact details for each drop-off point so arrival arrangements can be confirmed by phone. Note any boxes containing fragile items and mark them clearly on the list. When you contact the team, this inventory allows a sensible discussion about the job, and any questions about access at the receiving end belong with the recipient rather than being left open.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.