Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Furniture Collection with a Seller
Suppose you have bought a wardrobe from a private seller and need to collect it before the weekend. Start by messaging the seller to agree a collection window, and write down the item's dimensions, whether it comes apart, and how many pieces there will be on the day. Ask the seller for their postcode, a contact number and any notes about parking or gates at their address. When you contact the hire team, include these details alongside your preferred dates, so they can consider whether a small van, Transit or Luton fits the request where available. If the seller can only offer an evening slot, mention that too, since hire periods are usually counted in days. Questions still open might include whether the seller can help bring the item to the door.
Listing What You Will Carry
Before settling on a vehicle, it helps to build a simple inventory of everything travelling in one load. List each item with its approximate length, width and height, and note anything awkward such as a mattress, a ladder or a set of drawers that does not dismantle. Count the bags and boxes separately, since loose items add up quickly. If a second person is coming along, record that as well, because a crew van may be worth considering where available. Share the finished list with the hire team together with your dates, and ask whether anything on it raises questions about the vehicle category. You might also confirm the drop-off arrangements at the other end, including who will be there to receive the load and a number to reach them on.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.