Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Choosing Between Van Options
The first decision many customers face is whether the job points towards a small van, a Transit, a Luton, a dropside or a crew van. To make that choice easier to discuss, write down what you need to carry and the rough size of the largest item, since one awkward piece often narrows the options more than a dozen small ones. Note the access arrangements at each address, including any gates, narrow lanes or parking restrictions that affect where a van can stand. Record the hire dates and any flexibility around them. If goods are being delivered to someone else, keep that person's contact details handy. With these notes prepared, the team can talk you through the available choices.
Keeping a Load Inventory
A written inventory of everything going into the van turns a busy day into a manageable checklist. List each item with its approximate dimensions, marking anything that dismantles or folds, and count the boxes rather than estimating them. Note which items belong to which room or which customer, particularly if the trip mixes several deliveries. If someone is receiving goods at the far end, record their name and number alongside the items meant for them. Keep the list with you when you contact the team, as it answers most questions about van size before they need asking. An inventory also gives you something to refer back to when confirming what was agreed, which helps if plans change before the hire begins.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.