Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings
Begin with a written inventory of every box you plan to move, numbered so nothing goes missing on the day. Note the size of each box, whether small book cartons or large tea chests, and keep a separate line for suitcases, bags and loose items such as lamps or pictures. Count the total and note roughly how much space the load might need, so you can share that estimate with the team. Record the hire dates, including any storage runs or collections scheduled between properties, and add a contact name and number at each address. This record is yours to prepare before requesting a quote, and it helps the team picture the job clearly and suggest which van groups might suit when you get in touch.
Planning the Unloading Order
Thinking ahead about unloading is a planning exercise, not a physical task. Write down which boxes and furniture belong in each room at the new address, then decide the sequence you would like things to arrive, noting which items you will want immediate access to, such as kettle, bedding or tools. Ask the person receiving the delivery to confirm where each group of boxes should go, and record their contact number in case plans change on the day. If the move involves a storage unit, note the unit reference and opening arrangements. Keeping this order on paper means you can brief anyone helping, and it gives the team useful context about the shape of your job when you confirm the hire.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.