Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings
Before anything goes near a box, make a list of what you are moving and how it will be packed. Note the total number of boxes, their approximate sizes and whether any are unusually heavy or fragile, because this information helps the hire team suggest the right van for the job. Record which items are too large to box, such as mattresses, mirrors or garden tools, along with their rough dimensions. If some boxes are destined for storage and others for a new home, note the split and the addresses involved. Think about labelling: a simple system noted in advance, perhaps by room or by fragility, keeps the day organised. You might also record who will be at each address to receive deliveries and their phone numbers, so any questions about access or timing can be answered quickly when you request your quote.
Allowing Time for Packing and Loading
How long will the practical side of your move actually take? Write down a rough timetable covering packing, the drive between addresses and unpacking, then note any flexibility you have built in for the unexpected. If you are still sorting belongings when the van arrives, consider whether an earlier hire start or a longer hire period would suit the job better. Note which rooms still need packing before the hire date. Record the access arrangements at both ends, including any narrow lanes, parking limits or gate codes you already know about, and keep contact details for anyone meeting you at the destination. Sharing this timetable with the hire team when you enquire helps them understand the scope of your day and answer any questions about the hire period.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.