Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
A written load inventory is the starting point for any van hire enquiry. List each item you plan to carry, whether boxes, furniture, tools or appliances, and note quantities rather than guessing. Where possible, record the approximate dimensions of the largest pieces, such as wardrobes, sofas or workbenches, since these figures help the team suggest whether a small van, Transit or Luton matches the job. Note anything fragile or awkwardly shaped, and whether items are boxed, loose or wrapped. If the load changes between booking and the hire date, update the list and mention the revision when you confirm. Questions worth raising include whether the whole load fits within one hire period or whether splitting it across two days is the plan you prefer, and how access at each address is arranged.
Noting Where Each Item Ends Up
Thinking ahead about where things will end up can shape your hire enquiry. Write down which items go to which address, and which room or floor each piece is destined for, as this record is useful when you brief anyone helping on the day. Note items that are needed immediately, such as kettles, tools or bedding, and mark them on the inventory so they can be identified quickly. If some goods are bound for a storage unit, record the access hours and the reference number for the site. Where a collection is involved, keep the seller's or shop's contact details to hand in case timings slip. Open questions to raise include whether the dropside or crew van options suit mixed loads, and how many trips you intend to make.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.