Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording what needs to travel
Suppose you have a house move coming up and the van is only one part of the puzzle. Before asking for a quote, take an inventory of everything that needs to travel: list each piece of furniture with its approximate dimensions, count the boxes, and note anything awkward such as a wardrobe that cannot be dismantled or a washing machine. Having this written down lets the team suggest whether a small van, Transit, Luton, dropside or crew van might suit the job where available. Also record the access arrangements at both ends, including any parking restrictions or narrow approaches you already know about, and pass on the contact details of anyone managing the destination property. Ask what happens if the dates move or the load list grows.
Carrying hobby and sports equipment
If your weekend revolves around a hobby, the van booking should be planned around the kit rather than the other way round. Whether you transport canoes, model railway boards, cycling gear or materials for a craft fair, measure the longest and widest items before you enquire and note whether any of them come apart. Make a list covering the number of people travelling, the equipment each one brings and any extras such as toolboxes or folding tables. If you regularly attend events, consider whether a crew van would let your group travel together or whether separate arrangements make more sense. Questions worth asking include which vehicle groups are available on your dates, how flexible the collection time is, and whether anything on your list needs mentioning specifically.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.