Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording what the van will carry
Suppose your moving day is still a few weeks off. In that case, an early list of everything going into the van pays dividends when you enquire. Walk from room to room and note each item, from sofas and wardrobes to boxes and loose tools, adding rough measurements for the largest pieces. A written inventory lets you discuss vehicle choice with the team on facts rather than estimates, and it can reveal items that need special attention on the day. If some belongings are staying behind or heading to storage separately, mark those clearly. Note the access arrangements at each address as well, since the team will ask. Any gaps in your list can be flagged as questions when you request a quote.
Thinking through your stops in advance
Before the hire date arrives, it can be worth sketching the day on paper. If the van is calling at several addresses, list each stop, who will be there and a phone number for whoever is receiving goods, since a named contact at the far end often smooths collections and deliveries. Consider which items are needed at which destination and note that against each entry on your list. Where a furniture collection is followed by a storage run, write down opening arrangements for both so nothing catches you out. When you request a quote, describe the full load, the dates you have in mind and the access arrangements, and raise any remaining questions with the team before you book.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.