Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items and entrances beforehand
Which measurements should you gather before asking for a van? Start with the largest things you plan to move: sofas, wardrobes, appliances or trade materials. Note each item's height, width and depth, and flag anything that cannot be tilted, dismantled or separated. Then consider the spaces involved at both ends of the journey. If a doorway, corridor, gate or stairwell seems tight, record its clear opening dimensions rather than guessing. Where a recipient will receive goods, collect their contact details and ask them directly about access, parking and any restrictions at the destination. Keep this written list with your hire dates so the team can advise on a suitable van from the range available. Any gaps in the measurements are simply questions to resolve before you commit.
Pulling together a household move plan
How do you turn a house move into something a hire team can actually quote for? Begin by walking through each room and listing what will travel, grouping items by size and fragility rather than by room. Record dimensions for the bulky pieces and note anything that will be dismantled beforehand, along with where the fittings and fixings will be kept. Set out your preferred dates, including a fallback if completion slips, and note the access arrangements at both properties, such as driveway space or shared entrances. If friends or family are helping on the day, write down their names and arrival times, plus a contact number for anyone receiving items into storage. Bring the whole list to your enquiry so the right van can be identified.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.