Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection With a Seller
Suppose you have bought a dining table from a private seller and need to collect it on a set day. Before requesting a quote, message the seller to confirm the collection address, the earliest and latest times they can wait in, and a phone number for the day itself. Measure the table and any chairs, including whether legs come off, and write these figures down alongside the number of boxes or extra pieces involved. Ask the seller about parking outside their property and whether anyone there can help at handover if that matters to you. Passing these details to the hire team with your preferred dates lets them talk through the available vehicles and flag anything worth clarifying before you commit.
Organising Boxed Belongings for a Move
If your move involves mostly boxed items rather than furniture, an inventory is the practical starting point. Number each box, note its contents in broad terms, and record a total count split by size, such as book cartons versus larger tea chests. Add the loose items that will not box up, like lamps, coat rails or pictures, and estimate their dimensions. Think about which boxes you want access to first at the new address and mark those clearly. When you contact the team, share the inventory, your hire dates and the addresses at both ends, including contact numbers for anyone meeting you there. You can also ask which vehicle option suits your list and whether anything on it raises questions worth settling in advance.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.