Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Notes to Make Before Requesting a Car
Start by writing down the practical details that will shape your booking. Note the dates you need the car, whether the hire spans a single day or several, and the times you expect to collect and return it. Record the driver's name and any preferences that matter to you, such as a preference for an automatic over a manual gearbox, or the need for an estate boot rather than a compact city car's smaller space. Jot down where you would like the car delivered or whether you would prefer to collect it yourself. Listing these points in advance gives the team a clear picture to work from, and it makes it easier to spot anything you have overlooked before you ask for a quote.
Coordinating Several Passengers in One Booking
If the car will carry more than one passenger, it is worth agreeing the arrangements with everyone involved before you enquire. Ask each person to confirm the days and times they are travelling, so you can settle on hire dates that suit the whole group rather than a single traveller. Put together a quick list of names and count the bags each person expects to bring, noting anything unusually shaped such as a pushchair or a set of golf clubs. Decide who will be the main point of contact for updates and who is responsible for collecting the keys. Once those details are gathered, you can pass them to the team with your quote request and ask any remaining questions about vehicle groups.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















