Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Weighing up everyday car sizes
If two cars in the range seem close on paper, a short list of your own requirements usually settles the choice. Note how many people travel with you most days, how many bags a typical trip involves, and whether you prefer an automatic or a manual gearbox. Parking arrangements matter too, so record whether you regularly use tight spaces or multi-storey car parks. A family with a pushchair and a weekly shop has different needs from a commuter carrying a laptop bag. Put these notes into your enquiry and ask which vehicle groups are available on your dates, and raise any questions you still have about the options for your luggage list.
Preparing for children and luggage
A holiday with children in the car calls for a slightly longer checklist. Write down each child's age, whether you will bring your own booster seats, and how many cases, holdalls and pushchairs are coming along. Anything outsized, such as a travel cot or a bodyboard, deserves a measurement before you enquire. Sharing the full count of passengers and bags gives the team a clear picture of your needs. It is also sensible to note the delivery address and a contact number for whoever will receive the car. Questions still open might include which vehicle groups are available on your dates, whether extras can be requested with the booking, and how much notice the team needs for them.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















