Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising the details of a house move
What should you gather before requesting a van for moving day? A written inventory is the most useful starting point: list each item of furniture with its approximate dimensions, the number of boxes, and anything unusual such as a wardrobe that comes apart or a piano. Note the addresses at both ends of the move, including any access arrangements at each, and a contact number for whoever will be present to receive items. Decide your preferred dates and any reserve dates in case the first choice cannot be confirmed. You can then ask which of the van types would suit the inventory you have recorded, and whether a Luton, dropside or crew van is available on those dates. Keeping this list in one place makes the enquiry straightforward.
Setting aside time for packing
How long packing actually takes often depends on how well it is planned rather than the van itself. When you contact the team, it helps to have thought about when boxes will be filled, sealed and labelled, and roughly how many there will be by the day of hire. You might record which rooms are finished, which items are still loose, and whether anything needs wrapping or dismantling beforehand. Sharing the number and approximate size of boxes lets the team discuss whether a small van or a larger option fits your dates. You could also ask about collection or delivery arrangements for the vehicle on the day, and confirm the access details at both ends. A written timetable of your packing stages keeps the enquiry clear.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.