Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting organised for a household move
Planning a household move starts with an inventory rather than with boxes. Walk through each room and note what is coming with you, from sofas and wardrobes to the contents of the loft, so you can describe the load accurately when you call. Alongside the list, gather the dates you need the van, the addresses at both ends, and a contact number for anyone helping on the day. If items are going into storage, record which ones and for how long. Decide early whether you want a small van, Transit, Luton, dropside or crew van, and ask the team which of these is available for your dates. Questions about access, parking or keys belong with the relevant property contact, so it is worth ringing them before you confirm the booking.
Measuring items and entrances in advance
How wide is the doorway, and how long is the sofa? These are questions worth answering before hire day. Measure the largest items you plan to move, including height for tall pieces like wardrobes, and jot down the figures alongside a description of each. If furniture is going to a second address, ask the person there to check their own entrance measurements and pass them on to you. Note any narrow lanes, gates or flights of steps at either end, since these details help the team match the job to a suitable vehicle. Where a piece can be dismantled, record which parts come apart and keep the fittings in a labelled bag. Sharing these measurements with the team when you request a quote keeps the conversation practical from the start.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.