Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Picking a suitable car
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Working around driver preferences
Before you request a quote, it is worth noting down what the main driver actually prefers. Some drivers only feel at ease with an automatic; others want a particular style of vehicle, whether that is a compact city car for tight spots, an estate for luggage, an SUV for a higher seating position or a people carrier for extra passengers. Record whether more than one person might drive, since each driver's details will need to be shared. Think about the trip itself too: the dates, the start and end points, and any stops in between. If the car is being collected by one person and returned by another, note both names and contact numbers. These details give the team something concrete to work from when confirming the right vehicle group and options.
Questions worth asking before a quote
What should you ask when you get in touch? Jot your questions down as they occur to you, starting with the essentials: which vehicle groups are available for your dates, what delivery or collection arrangements are possible, and what the price covers. You might also ask how a change of dates would be handled if your plans are still moving, or what happens if you need the car for longer than expected. If passengers or luggage numbers are uncertain, mention that too, since the team can suggest which groups would suit different scenarios. Add any questions about the driver requirements you noted earlier, and keep the list with your itinerary so nothing is missed on the call. The team can then talk you through the options before you commit to a booking.
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Last checks before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















