Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Questions to ask before a quote
Gathering your questions in advance makes the enquiry stage far more productive. Start with the essentials: which vehicle groups are available on your dates, and what the delivery or collection arrangements would be at your chosen address. Ask how additional drivers are handled if someone else might take the wheel, and what you need to provide for each person. If your plans could shift, ask about changing dates or extending the hire once it is underway. Clarify where the car would be dropped off and picked up, and who to contact if timings move on the day. Writing these questions down before you call means you can compare the answers afterwards and decide with a full picture, rather than remembering a detail you forgot to raise once the conversation ends.
Matching the car to its driver
The person doing most of the driving should shape the vehicle choice as much as the passenger list. If they have only ever driven manuals, an automatic might feel unfamiliar, whereas a driver used to city cars may prefer something more compact on narrow lanes. Note down preferences on gearbox, seating height and size before you enquire, and mention them explicitly. Where two people will share the driving, list what each is comfortable with so the team can suggest a group that suits both. Consider practicalities too: a driver who regularly makes longer trips may value certain features, while a shorter errand runner may not. Sharing these details with the team, alongside your dates and delivery address, helps them confirm a vehicle group that works for everyone who will be driving it.
Explore other car hire areas
Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















