Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging Car Hire for a Longer Stay
If your visit will stretch over several weeks rather than a few days, the information you prepare at the outset matters even more. Fix the start and end dates, and think about whether any part of the schedule could move, since a longer booking may need extra flexibility. List the passengers who will share the car at any point and the luggage each person expects, noting the dimensions of anything awkward like a bicycle box or a large holdall. Record where you are staying and a contact number there, in case the delivery or collection arrangements need to be discussed. Useful questions for the team include which vehicle group covers your whole stay and how any change of dates would be handled.
Coordinating a Car Between Several Passengers
When several people are travelling together, sharing one car only works if everyone's needs are written down early. Ask each passenger to confirm their arrival and departure times, since the hire dates need to cover the earliest and latest of them. Note how many bags each person is bringing, including hand luggage, and measure anything unusual such as a set of golf clubs or a folded wheelchair. Collect a mobile number for everyone so that changes can be passed on quickly. If one person is handling the booking, agree who that is and what driver details they will provide. Before settling on a vehicle group, it is worth asking whether the boot space described by the team matches your combined list and what collection point suits the group.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















